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Q1: What is At Curento Health?
At Curento Health is a nutraceutical brand dedicated to providing premium health solutions, including synbiotics, sleep aids, and wellness products designed to address modern health challenges.
Q2: Are your products safe?
Yes, all our products are FSSAI-approved and WHO-GMP certified, ensuring the highest safety and quality standards.
Q3: Who develops your products?
Our products are manufactured by reputed manufacturers which are crafted and chosen on all parameters eg. (ingredients, Quantity, Quality,etc.)by experienced doctors with over 35 years of expertise in healthcare and wellness.
Q4: Are your products natural?
Yes, our products use natural, scientifically-backed ingredients to ensure effective and sustainable health benefits.
product specific questions
Q5: What is Ryze Synbiotics?
Ryze Synbiotics is our advanced gut health solution combining probiotics and prebiotics to support digestion, immunity, and overall well-being.
Q6: What is Repozz?
Repozz is a natural, non-habit-forming sleep aid that promotes restful sleep and helps manage stress-related insomnia.
Q7: Are your products suitable for vegetarians?
Most of our products are vegetarian-friendly. Please check the product label or description for specific details.
Q8: How do I know which product is right for me?
You can explore our product descriptions or consult your healthcare provider. Feel free to contact us for personalized guidance.
Q9: How can I place an order?
You can place an order directly through our website by selecting your desired product and completing the checkout process.
Q10: Do you offer international shipping?
Currently, we ship within India. International shipping options will be added soon.
Q11: How long does delivery take?
Delivery typically takes 3–7 business days, depending on your location.
Q12: What payment methods do you accept?
We accept all major payment methods, including credit/debit cards, net banking, UPI, and digital wallets.
Q13: Can I track my order?
Yes, once your order is dispatched, you’ll receive a tracking link via email or SMS.
Returns and Refunds
Q14: What is your return policy?
We accept returns for unopened and unused products within 7 days of delivery. Please refer to our return policy for details.
Q15: How do I request a refund?
To request a refund, contact our customer support team with your order details. Refunds will be processed within 7-10 business days.
Q16: Can I take these products with prescription medications?
We recommend consulting your healthcare provider before combining our products with prescription medications.
Q17: Are there any side effects?
Our products are formulated to minimize side effects. However, individual responses may vary, so consult a doctor if you have concerns.
Q18: Can pregnant or breastfeeding women use these products?
Please consult your healthcare provider before using any supplements during pregnancy or breastfeeding.
Q19: What is the role of probiotics and prebiotics?
Probiotics support gut health by promoting good bacteria, while prebiotics serve as their food,
Customer Support
Q20: How can I contact you?
You can reach us via email at [email protected] or call us at +91-XXXXXXXXXX. Alternatively, use our contact form on the website.
Q21: Do you offer any discounts or promotions?
Yes, we occasionally offer discounts and promotions. Subscribe to our newsletter or follow us on social media for updates.
Q22: Can I cancel my order?
You can cancel your order before it is dispatched. Contact our support team for assistance.
Q23: How do I stay updated on new products?
Sign up for our newsletter or follow us on social media for the latest product launches and health tips.
Q24: Where can I learn more about gut health and immunity?
Visit our Health Hub section for informative articles on gut health, immunity, digestion, vitality, and more.
Q25: Do you provide personalized health advice?
While we don’t offer personalized medical advice, our team can guide you in selecting the right products for your needs.
